I can’t reach the website you’re trying to access. What should I do?
I’ve tried everything, but it still doesn’t work!
If you are experiencing a problem with the DNS server not being able to be reached, there are a few things that you can do. The first thing is to try restarting your router and modem. If this doesn’t work, then you will need to contact your ISP for assistance.
Milan Stanojevic is a writer who lives in Belgrade, Serbia.
Expert in Windows and Software
Milan has been fascinated by computers since he was a youngster, and this has led him to be interested in all PC-related technology. He worked as a front-end web developer before joining WindowsReport. Continue reading
Updated on November 18, 2021.
Publish date: October 2020
- The Domain Name System (DNS) is a name system for computers, services, and other Internet resources.
- You won’t be able to access the Internet correctly if the DNS can’t be contacted.
- If you’re having problems with your network, look into our Network & Internet area.
- In our Tech Troubleshooting Hub, you’ll discover answers to any other software or PC issues.
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Because the DNS server cannot be accessed, your network may not function correctly at times. This can be a problem, and we’ll teach you how to deal with it today.
- The DNS server isn’t working — This notice may appear as a result of your antivirus software. Temporarily deactivate your antivirus to resolve the issue.
- If you see this warning, try adjusting your DNS manually. Use OpenDNS or Google DNS instead.
- The IP address of the server could not be retrieved – A network outage might sometimes create this issue. Command Prompt may be used to reset your network.
- Because of network issues, the DNS server cannot be reached. Run a network troubleshooter on your computer.
What should I do if the DNS server is unavailable?
- Make sure your antivirus is up to date.
- Make a DNS change.
- Use a virtual private network (VPN).
- Make use of the Command Prompt
- Use the network troubleshooter to find out what’s wrong with your network.
- Set your DNS to automatically get an IP address.
- To access the Internet, try using a different device.
- Restart your router if necessary.
- Remove the files from the etc folder.
1. Make sure your antivirus is up to date
If you’re experiencing network problems, the first thing you should do is double-check your antivirus software.
Even if you opt to delete your third-party antivirus on Windows 10, you’ll still be protected by Windows Defender, so there’s no need to be concerned about your security.
If removing the present antivirus application fixes the problem, this is a good time to look into updating to new antivirus software that is compatible with your computer.
Most antivirus software includes real-time protection against malware, Trojans, and worms, as well as Social Network Protection, Secure Online Banking, and Password Manager features.
You may also obtain a built-in VPN to protect your online anonymity by routing your traffic via secure servers at all times.
Most importantly, a good antivirus program won’t mess with your DNS settings or server.
The server not responding is the most typical problem caused by an antivirus program, so be sure to read our whole instruction on how to solve the DNS server not responding.
2. Make a DNS change
- Select your network connection from the menu by clicking the network symbol on your Taskbar.
- Click Change adapter settings in the right pane.
- Choose Properties from the menu when you right-click your network connection.
- Click the Properties button after selecting Internet Protocol Version 4 (TCP/IPv4).
- Select Set the following settings and use the following DNS server addresses: 8.8.8 is the preferred DSN server, whereas 8.4.4 is the alternate DNS server.
- To save your changes, click the OK button.
Note: You may also utilize Open DNS by utilizing the servers 67.222.222 and 67.220.220.
Is it true that you can’t restart the DNS client? This professional guide will teach you what to do.
3. Use a virtual private network (VPN).
If the DNS server cannot be contacted, according to users, you may be able to solve the issue by utilizing a VPN. You will be assigned a new IP address, and your online privacy will be preserved.
Even if you don’t have this issue, a reliable VPN is an excellent approach to secure your online privacy.
There are various services accessible, but if you’re seeking for a solid and dependable VPN, Private Internet Access is a fantastic choice.
First and foremost, this program will secure your privacy from your ISP, allowing you to access public Wi-Fi networks without fear of being hacked.
With a different IP, you’ll be able to access a lot more on-demand video material from Netflix, HBO GO, Amazon Prime Video, and other services.
The greatest aspect is that Private Internet Access offers the fastest speeds, so you can expect flawless streaming with no buffering.
4. Make use of the Command Prompt
- To launch Command Prompt, type cmd and choose Run as administrator.
- Execute the following commands:
- /flushdns ipconfig
- /registerdns ipconfig
- /release ipconfig
- /renew ipconfig
- NETSH winsock catalog reset
- reset.log NETSH int ipv4 reset
- reset.log NETSH int ipv6 reset
5. Take use of the network troubleshooter
- Navigate to the Update & Security section of the Settings app.
- From the left pane, choose Troubleshoot. Select Internet Connections in the right pane, then click the Run the troubleshooter option.
- To finish the troubleshooter, follow the instructions.
Note: If the problem continues, use the Network Adapter troubleshooter to see if it may assist. Several people stated that using a troubleshooter solved their issue, so give it a go.
6. Configure your DNS to automatically get an IP address.
- Steps 1-4 from Solution 2 should be repeated.
- To save your settings, choose Automatically get DNS server address and click OK.
- Do the same thing using TCP/IPv6 (Internet Protocol Version 6).
7. Try accessing the Internet with a different device.
If you can’t connect to the DNS server, the issue might be with your computer’s setup. It’s a good idea to check other devices to see if they can access the Internet to see if the issue is limited to your PC.
It’s ideal to utilize another Windows PC for the greatest results, but you may also use your phone or any other device.
If other devices are able to connect to the internet, the issue is most likely connected to your PC and its settings, therefore you should concentrate on that to address the problem.
8. Restart your router if necessary.
If the problem persists, it’s possible that it’s a router problem. Users recommend restarting your router/modem to see if it helps solve the issue.
This is quite straightforward to do; just switch off your modem/router by pressing the Power button.
Wait 30 seconds before pressing the Power button to restart your modem or router. Check whether the issue is still there once the device has fully booted.
9. Remove the files from the etc folder.
- C:WindowsSystem32driversetc is the directory to look in.
- Remove all files from this directory, but make a backup beforehand in case anything goes wrong.
DNS issues will prohibit you from accessing the Internet; nevertheless, if you’re experiencing trouble, try some of our suggestions.
Please let us know if you have any recommendations or additions in the comments area below.
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The “how can i reset my dns server” is a question that has been asked many times before. If you are having trouble connecting to the internet, there are some things that you can try.
Frequently Asked Questions
How do I fix DNS not reachable?
A: This usually happens when your computer has either not connected to the internet or lost connection with a network. There are a few simple steps you can take to fix this issue. If these dont work, then its most likely an issue with your router/modem and should be looked into by someone who is more knowledgeable about such things.
What does it mean when the DNS server Cannot be reached?
A: The DNS server cannot be reached because your internet provider is not broadcasting the IP address of their servers. It could also mean that you have a corrupt or incorrect router configuration, and no one knows where to find them.
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